Contact Us 

Tristar Products is committed to providing the best products and friendliest customer service.  To check the status of your order 24 hours per day, seven days per week, simply click on

If you should have any questions about ordering or a question about any of our great products please go to

You can quickly check order status, billing information, how to use your product, fun recipes and even see special offers. Click and choose your product or option from our easy to read menu. This website is available 24/7 to allow you to look for a recipe, how to videos and product hints and tips.

For your convenience, you can check order status from this page as well. Simply click 24/7, to view current order information, including shipment information.
If you need additional help, please feel free to email us to, Subject “Cleartv”  and we will respond as soon as possible. Emails will be answered during business hours from 9 am - 8p.m. Monday- Friday.

Customer Service Hours:

Monday – Friday:

9:00 am ~ 8:00 pm EST

Saturday and Sunday:

9:00 am ~ 5:00 pm EST

Contact Us: English and Spanish

Phone Number: 973-287-5164

60 Day Money Back Guarantee

60 Day Money Back Guarantee Details:
Your order is covered by our 60-Day Money Back Guarantee which starts upon your receipt of your order. If for any reason you would like to replace or return your product within 60 days of purchase, your order number can be used as the return merchandise authorization number (RMA). With this RMA, you can return your items to the address provided below for a replacement and incur no additional processing and handling fees for the replacement unit or refund of your purchase price, less processing and handling. You are responsible for the cost of returning the product. You can locate your order number at

Return Address:
Clear TV Premium HD
500 Returns Road
Wallingford, CT 06495